Last updated: January 17, 2025

Introduction

StoreClone ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Shopify app.

Information We Collect

Store Data

When you install StoreClone, we access:

- Store configuration settings

- Product information

- Collection details

- Customer data (for migration purposes only)

- Order information

Technical Data

We automatically collect:

- IP addresses

- Browser type and version

- Time zone setting

- Operating system

- Platform details

- App usage statistics

How We Use Your Information

We use your data to:

- Facilitate store migration and cloning

- Provide technical support

- Improve our services

- Send migration status notifications

- Maintain app security

- Comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your data:

- End-to-end encryption for data transfer

- Secure cloud storage

- Regular security audits

- Limited employee access

- Automated data deletion when no longer needed

GDPR Compliance

Under GDPR, you have the right to:

- Access your personal data

- Correct inaccurate data

- Request data deletion

- Restrict processing

- Data portability

- Object to processing

- Withdraw consent

To exercise these rights, contact us at support@storeclone.app.

Data Retention

We retain your data only as long as necessary to:

- Provide our services

- Comply with legal obligations

- Resolve disputes

- Enforce agreements

Third-Party Services

We only share data with trusted partners necessary for app operation:

- Shopify (platform provider)

- Cloud storage providers

- Analytics services

All third-party providers are GDPR-compliant and bound by strict data protection agreements.

Cookie Policy

We use essential cookies to:

- Maintain app functionality

- Ensure secure sessions

- Remember user preferences

- Track app performance

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy occasionally. We will notify you of any material changes through our app or email.

Contact Us

For privacy-related questions or to exercise your data rights:

- Email: support@storeclone.app

- Address: Room 1302, Guangzhou Ocean Plaza, No.20, Huacheng Avenue, Tianhe District, Guangzhou

- Response Time: Within 24 hours for urgent matters

Legal Rights

You have the right to:

- File a complaint with your data protection authority

- Withdraw app access at any time

- Request complete data deletion

Data Processing Agreement

For EU customers, our Data Processing Agreement is available upon request, compliant with GDPR Article 28.

Questions or Concerns

If you have any questions about this Privacy Policy or our data practices, please contact us at support@storeclone.app. We are committed to resolving any concerns about our collection or use of your personal data.

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